Cancellation and Refund
We at AcademicVox believe that CUSTOMER is the KING. Being in the field of imparting knowledge, we consider ourselves a LIGHTHOUSE instead of a BUSINESS HOUSE. Our endeavour and our moral duty are to provide QUALITY MATERIAL to all our customers and ensure their Complete Satisfaction.
Cancellation of Orders
- For online-only services, cancellation must reach us before the first access/use of the service.
Mode & Time of Refund
Once approved, refunds (after applicable deductions and a 10% administrative fee) will be credited to the account you used at the time of order—shared via your registered email ID.
If needed, refunds may be issued through a payable-at-par cheque, sent only to the address provided at registration.
Note
No refunds will be allowed if:
- The service has been accessed
- The product is a soft copy/downloadable product
All communication must be made through the contact information provided above.
The processing will generally take 6 working days, and the refund will be credited within 7 working days thereafter.